Prior to the application of any product, buyers must contact us to initiate a return within 14 days of receiving an item. On any returned item, Safe Way Traction will refund the cost of the item minus shipping and handling charges. Up to a 20 % restocking may apply.
TUFF Coat products ship directly from the manufacturer and are not returnable.
Custom orders are non-returnable.
Decking strips are non-returnable.
No merchandise is to be returned without first contacting Safe Way Traction. Any authorized return merchandise must be carefully packed and in the same condition received. All returned merchandise must be shipped insured and freight prepaid. Some items may not be subject to return including but not limited to custom orders, discontinued items and large quantity orders. NO PARTIAL RETURNS ARE ACCEPTED.