PLEASE READ IMPORTANT INFORMATION BELOW

Orders ship between 1 and 3 business days unless otherwise stated in the description section of the PRODUCT PAGE or PRODUCT TITLE

CUSTOM Made to Order Products: Custom orders will state Custom in the product title and / or description section. See the description section for estimated lead times. Custom made to order products cannot be cancelled.

Orders ship via the US Postal Service, FedEx or UPS based on item ordered and processing warehouse.

Products may ship from different warehouse locations.

Shipping charges are calculated by weight & dimensions at Checkout. 

CANADA - Shipping costs for orders in the following Provinces are calculated by weight. Alberta, British Columbia, Manitoba, New Brunswick, Ontario, Quebec, Saskatchewan. Please note these costs do not include any custom / border fees your country may charge. Actual shipping carrier will be based on product ordered and processing warehouse.

If there is an exception to your order, we will notify you via email.

Back ordered Items - If an Item becomes back ordered you will be notified regarding the estimated ship date.

If you have any questions, please contact us

Once your order is processed, shipping confirmation with tracking information will be emailed to you.

Prior to the application of any product, buyers must contact us to initiate a return within 14 days of receiving an item. On any returned item, Safe Way Traction will refund the cost of the item minus shipping and handling charges. Up to a 20 % restocking may apply. 

The following orders are non-returnable.

Any product that is stated in the product title or description section as Special Offer, Special Order, Bulk Savings or Custom (Made to Order products).  

Merchandise is not to be returned without first contacting Safe Way Traction. Any authorized return merchandise must be carefully packed and in the same condition received. All returned merchandise must be shipped insured and freight prepaid. Partial returns are not accepted.